Job opportunities

Maintenance Technician Qualifications & Requirements

Position Overview

As a Maintenance Technician at Roundabout Oxford RV and Water Resort, you will be instrumental in ensuring the operational integrity and aesthetic quality of all resort facilities and amenities.

Key Responsibilities

• Conduct routine preventative maintenance inspections and perform maintenance tasks to uphold the safety, functionality, and visual appeal of the resort’s facilities and amenities.

• Troubleshoot and repair issues with equipment, machinery, plumbing, electrical, and HVAC systems.

• Respond quickly to maintenance requests from guests and staff to resolve issues promptly, ensuring minimal inconvenience and maintaining high levels of guest satisfaction.

• Manage and maintain inventory levels of maintenance supplies and equipment, initiating orders to replenish stock as necessary.

• Adhere to all safety protocols and regulatory compliance requirements, particularly in the handling of hazardous materials.

• Collaborate with other resort staff and departments to coordinate maintenance efforts and support overall operational needs.

• Engage in ongoing professional development to enhance technical skills and stay updated with industry best practices.

Qualifications

• High school diploma or equivalent required; vocational or technical training in maintenance or a related field is preferred.

• Demonstrated experience in maintenance, repair, or facilities management, especially in a hospitality or recreational setting.

• Comprehensive knowledge of mechanical, electrical, and plumbing systems, along with general building maintenance.

• Ability to read and interpret technical documents such as manuals, schematics, and blueprints.

• Strong troubleshooting and problem-solving skills, with a proactive approach to diagnosing and resolving issues.

• Physical ability to perform manual labor, including lifting heavy objects as needed.

• Excellent communication skills, capable of professional interaction with guests, coworkers, and vendors.

• Flexibility to work varied shifts, including evenings, weekends, and holidays, and to be on-call as necessary.

IT Manager Qualifications & Requirements

Position Overview

As the IT Manager at Roundabout Oxford RV and Water Resort, you will lead the IT operations, focusing on network infrastructure; audio, video, and security systems; systems administration and cybersecurity. This role is crucial for ensuring the seamless integration and functionality of technology systems used throughout the resort. The ideal candidate will have experience in IT management within the hospitality or travel industry.

Key Responsibilities

• Oversee and manage all aspects of the resort’s state of the art IT infrastructure, including network setup, system security, and data management.

• Maintain and optimize the performance of property management software and reservation systems to ensure operational efficiency.

• Develop and implement robust cybersecurity measures to protect guest privacy and data as well as systems from threats.

• Collaborate with various departments to assess and fulfill their IT needs, ensuring technology solutions align with business objectives.

• Lead IT projects from conception to execution, including the selection and management of vendors and the training of staff on new technologies.

• Provide strategic leadership in planning and implementing new IT systems and upgrades to existing systems.

• Manage IT staff, outsourcing, and vendor relationships, ensuring high standards of service.

• Diagnose and resolve complex IT issues, prioritize tasks, and manage multiple ongoing projects in a fast-paced environment.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.

• Proven experience in IT management, ideally within the hospitality or travel industry.

• Comprehensive knowledge of network infrastructure, systems administration, and cybersecurity principles.

• Proficiency in property management software and reservation systems.

• Excellent problem-solving skills and the ability to prioritize and manage multiple tasks effectively.

• Strong leadership and communication skills, with the ability to collaborate effectively across departments.

Security Director Qualifications & Requirements

Position Overview

As the Security Head at Roundabout Oxford RV and Water Resort, you will oversee the security operations to ensure safety and compliance across all areas of the resort. This role requires a highly organized, detail-oriented individual with a background in security management and excellent communication skills.

Key Responsibilities

• Monitor over 100 security cameras to ensure compliance with industry safety standards.

• Schedule and oversee security rounds, ensuring consistent around-the-clock security checks throughout the resort.

• Monitor the safety and security of all resort areas, including offices, parking lots, recreational spaces, cottages, and RV sites.

• Implement and manage security protocols and ensure that all security staff adhere to established guidelines.

Qualifications

• An associate or bachelor’s degree is preferred.

• Must possess a valid state-issued driver’s license and maintain a clean driving record.

• Professional demeanor and presentation.

• Excellent communication skills; prior customer service experience is a strong asset.

• Highly skilled in multitasking with a keen attention to detail.

• Reliable personal transportation.

• Minimum of seven years of supervisory and scheduling experience in law enforcement, security, or a related field.

• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and general technology savvy.

• Preference will be given to retired members of law enforcement and the military.

General Manager Qualifications & Requirements

Position Overview

The Roundabout Oxford RV and Water Resort General Manager is a comprehensive professional role where you will take full reporting responsibility for Oxford’s premium destination for families and friends.

If you are a confident and motivated individual who has fantastic communication skills, is eager to learn about new technologies, and relishes in fast-paced, changing environments, you will love working at Roundabout Oxford!

The ability to lead, coach, and motivate a diverse team is critical to this role, as is ensuring the highest level of guest satisfaction while managing profitability and operational costs.

Key Responsibilities

• Project a commitment to Roundabout Oxford’s core policies.

• Maintain excellent standards for productivity, organization, cleanliness, ordering, cost control, training, safety, equipment uses, and guest service.

• Analyze, prepare, and manage the operational budget of Roundabout Oxford to improve profitability, including the preparation of planned reports.

• Manage the resources and assets of the property, including buildings and amenities.

• Hire and manage resort employees, while ensuring compliance with federal, state, and local agencies that regulate employment laws, fair housing laws, and resort operations.

• Work with our marketing team to promote and implement effective marketing strategies/events.

• Provide hands-on leadership for Food & Beverage, Retail, Security, and all staff at Roundabout Oxford.

• Provide an excellent experience for all Resort guests.

Qualifications

• High School Diploma or GED.

• Bachelor’s degree or equivalent experience required.

• Minimum 5 years’ experience managing operation of hospitality, food & beverage, event, and RV-based businesses.

• Minimum 5 years’ experience managing financial aspects of a large-scale operation/project.

• Proven leadership and budget management skills, preferably in a reservation setting.

• Excellent skills in web-based applications, including Google/Microsoft/reservation software.

• Flexibility to respond to resort needs during non-business hours.

Preferred Certifications

• Certified Park and Recreation Executive (CPRE)

• Certified Park and Recreation Professional (CPRP)

• Certified Playground Safety Inspector (CPSI)

• CPR/Safety

Physical Requirements

The physical demands described here are representative of those that must be met by you to successfully perform the essential functions of this job. You must be able see, speak, and hear. You’ll frequently need to use your hands and arms to perform essential job functions. You’ll move about various work environments and occasionally lift, carry or move objects weighing up to 10 pounds. You’ll constantly interact with people (guests, co-workers, vendors, politicians, executive management), and the interactions will take place in person, over the phone, via text, email and virtual platforms.

Food and Beverage Manager Qualifications & Requirements

Position Overview

As the Food and Beverage Manager at Roundabout Oxford RV and Water Resort, you will be pivotal in overseeing and enhancing the food and beverage operations. This role requires a positive and proactive leader adept at budget management, operational excellence, and staff leadership in a high-volume hospitality setting.

Key Responsibilities

• Develop and manage the food and beverage budget, ensuring strict adherence to cash and liquor control policies.

• Report financial outcomes regularly, both in writing and verbally.

• Use strong interpersonal and communication skills to lead and inspire the team, promoting sound decision-making and integrity.

• Serve as a role model, demonstrating desired behaviors and conducting regular communications within the food and beverage department (e.g., pre-meal briefings, staff meetings).

• Mentor and coach team members to foster skill development and career progression.

• Enhance customer satisfaction and retention by delivering service that exceeds expectations.

• Communicate effectively with peers, subordinates, and executive management, sharing relevant updates and plans based on guest feedback.

• Forecast and manage the requisition of food, liquor, and other supplies while overseeing the purchase of necessary equipment.

• Foster a positive, collaborative relationship with the resort experience team to achieve outstanding business results.

• Recruit food and beverage leaders who exhibit strong functional expertise and innovative problem-solving skills.

Qualifications

• High school diploma or GED required.

• Minimum of 6 years’ experience in food and beverage management, culinary management, event management, or a related field.

• 4-6 years' managerial experience in a hotel or resort environment.

• Proficiency in using point-of-sale (POS) systems and technology for operational management and data analysis.

• Thorough knowledge of alcohol beverage control laws and regulations.

• Strong ability to handle pressure, multitask effectively, and maintain attention to detail.

• A strong passion for delivering exceptional customer service and creating memorable guest experiences.

Bookkeeper Qualifications & Requirements

Position Overview

As the Bookkeeper at Roundabout Oxford RV and Water Resort, you will be responsible for maintaining accurate financial records for all divisions within the resort through meticulous record-keeping, report generation, and effective daily coordination with external accounting services. The ideal candidate will have experience in bookkeeping, preferably within the property management or hospitality sector, and a strong command of accounting principles.

Key Responsibilities

• Generate weekly and monthly Profit and Loss (P&L) statements for each division (Food & Beverage, Accommodation, Retail, etc.).

• Produce and analyze various accounting and audit reports, including cash receipts, accounts payable and receivable, expenditures, and profits and losses.

• Conduct daily bank reconciliations to verify financial records and promptly address any discrepancies.

• Code invoices, set up new accounts, reconcile accounts daily, weekly, and monthly, and manage the closing of books.

• Collaborate effectively with the accounting firm to ensure seamless financial management, including providing necessary documentation and facilitating communications.

• Manage payroll execution, including compliance with federal and state tax requirements.

• Oversee accounts payable and receivable, as well as the overall management of the resort’s financial resources (cash flow, investments, debt).

• Maintain accurate and thorough financial records and ensure all financial data is entered correctly into the system.

• Handle various ledgers, including cash disbursements, cash receipts, and journal entries for general ledger adjustments.

• Perform additional related duties as required.

Qualifications

• Minimum of 5 years of proven bookkeeping experience, with experience in property management or hospitality management preferred.

• Strong understanding of Generally Accepted Accounting Principles (GAAP) and the ability to analyze financial data.

• Proficiency in Excel, QuickBooks, and other relevant inventory and accounting software.

• Skilled in generating and interpreting Profit and Loss statements and other critical financial reports.

• Exceptional organizational and time-management skills.

• Excellent communication and collaborative abilities.

• Detail-oriented with a commitment to accuracy and precision in all tasks.

Water Park Director Qualifications & Requirements

Position Overview

As the Water Park Director at Roundabout Oxford RV and Water Resort, you will oversee all operational aspects of the water park, including staff management and guest services. This role is ideal for a proactive, detail-oriented individual with strong leadership skills and a commitment to exceptional customer service.

Key Responsibilities

• Manage and supervise all water park operations, ensuring high standards of customer service and guest satisfaction.

• Train and mentor park staff in essential skills, including cash handling, report writing and lifeguard training.

• Maintain the cleanliness and upkeep of park facilities in collaboration with maintenance teams.

• Work closely with the other assistant manager to enhance water park performance and operational efficiency.

• Address guest concerns and issues promptly and professionally.

• Develop and implement strategies for water supply management and conservation.

• Manage inventory of parts, tools, and supplies, ensuring timely reordering to minimize downtime and maintain smooth operations.

• Prepare and present accurate and detailed budgets, logs, and reports on equipment maintenance, daily operations, and inventory management.

Qualifications

• An associate or bachelor’s degree in hospitality management or communications/public relations is preferred but not required.

• At least 2 years of experience in event planning or a managerial role in a similar environment is highly desired.

• Strong problem-solving, organizational, and time management skills.

• Exceptional attention to detail and task orientation.

• Excellent communication and customer service skills.

Special Events Director Qualifications & Requirements

Position Overview

As the Special Events Manager at Roundabout Oxford RV and Water Resort, you will oversee all entertainment and event aspects of the Resort. This role is ideal for a proactive, detail-oriented individual with strong leadership skills and a commitment to exceptional customer service.

Key Responsibilities

• Manage and supervise all event operations at the Resort, ensuring high standards of customer service and guest satisfaction.

• Maintain the cleanliness and upkeep of park facilities in collaboration with maintenance teams.

• Work closely with the other assistant manager to enhance water park performance and operational efficiency.

• Address guest concerns and issues promptly and professionally.

• Prepare and present accurate and detailed budgets, logs, and reports on equipment maintenance, daily operations, and inventory management.

• Coordinate with staff and external vendors to ensure that events are delivered efficiently and effectively.

Qualifications

• An associate or bachelor’s degree in hospitality management or communications/public relations is preferred but not required.

• At least 2 years of experience in event planning or a managerial role in a similar environment is highly desired.

• Strong problem-solving, organizational, and time management skills.

• Exceptional attention to detail and task orientation.

• Excellent communication and customer service skills.

Marketing and Advertising Manager Qualifications & Requirements

Position Overview

At Roundabout Oxford RV and Water Resort, the Marketing and Advertising Manager will lead the development and execution of marketing and advertising strategies to promote the resort, enhance brand visibility, and drive revenue growth.

Key Responsibilities

• Develop and implement marketing and advertising strategies that align with the resort’s objectives and target audience.

• Produce marketing materials, including digital campaigns, print advertisements, promotional materials, and branded items.

• Manage the resort’s advertising budget, ensuring optimal allocation of resources across various media platforms.

• Analyze market trends and customer insights to inform and optimize marketing strategies and campaigns.

• Collaborate with internal teams and external marketing agencies to create compelling advertising content that resonates with target audiences.

• Monitor and report on the effectiveness of marketing campaigns.

• Lead the planning and execution of special promotional events or collaborations.

• Maintain consistent brand messaging across all marketing and advertising channels.

Qualifications

• Bachelor’s degree in Marketing, Advertising, Business Administration, or a related field.

• 5+ years of experience in marketing and advertising, preferably in the hospitality or travel industry.

• Strong understanding of digital marketing, including SEO, PPC, social media advertising, and email marketing.

• Excellent project management skills.

• Analytical skills and experience with marketing metrics and reporting tools.

• Excellent communication and interpersonal skills.

• Flexibility to adapt to changing priorities and manage multiple projects simultaneously.

Social Media/Digital Content Operator Qualifications & Requirements

Position Overview

At Roundabout Oxford RV and Water Resort, the Social Media/Digital Content Operator will spearhead our digital content creation and social media execution. This role demands creativity, excellent organizational abilities, and content management skills.

Key Responsibilities

• Develop and implement social media strategies to enhance engagement and grow our audience across various platforms.

 • Create, curate, and manage all published content (images, video, written) to align with our brand’s voice and objectives.

 • Monitor social media trends and best practices for continuous improvement of our digital presence.

 • Engage with our community by responding to comments and messages in a timely and professional manner.

 • Collaborate with marketing and events.

 • Measure and report on the effectiveness of social media campaigns using quantitative and qualitative metrics.

 • Manage content calendars and scheduling to ensure a consistent stream of high-quality content across all platforms.

• Design basic graphics and visuals to complement text posts, enhancing the visual appeal of our digital content.

• Stay updated with advancements in social media technology and creative, making sure the resort is always at the forefront of digital marketing trends.

Qualifications

 • At least 2 years of experience in social media management or a closely related field.

• Experience in content management, digital marketing, or a similar role.

• Exceptional writing and editing skills, with a sharp eye for detail. 

• Strong organizational skills and the ability to handle multiple projects simultaneously.

• Creativity and the ability to produce innovative and original ideas.

• Basic graphic design skills, including experience with design software such as Adobe Creative Suite and Canva.

• Excellent communication skills and the ability to collaborate effectively with teams across the organization.

Housekeeping Manager Qualifications & Requirements

Position Overview

As the Housekeeping Manager at Roundabout Oxford RV and Water Resort, you will oversee the daily operations of the housekeeping, ensuring that all areas of the resort meet the highest standards of cleanliness and guest satisfaction.

Key Responsibilities

• Conduct inspections of cottage cleanliness.

• Respond promptly and courteously to guest requests and report any maintenance issues immediately.

• Supervise housekeeping and laundry staff, including hiring, training, and performance evaluations.

• Develop work schedules and assignment plans to optimize staff productivity and control payroll costs.

• Ensure that all lost and found items are properly secured and logged.

• Coordinate staff activities to guarantee that common areas and cottages are cleaned and ready for guests as scheduled.

• Oversee the maintenance and readiness of golf carts used by housekeeping staff.

• Monitor inventory of all housekeeping supplies.

• Uphold and promote professional standards of appearance and behavior among all team members.

• Delegate work assignments fairly and respectfully, ensuring equitable treatment of all employees.

• Maintain the highest standards of integrity, ethics, honesty, and personal conduct.

• Keep the General Manager informed of any departmental needs, issues, or significant occurrences.

• Require excellent verbal and written communication skills in English; proficiency in Spanish is highly desirable.

Qualifications

• Proven experience in housekeeping management, preferably within the hospitality industry.

• Strong leadership and organizational skills.

• Ability to effectively manage time and prioritize tasks.

• Flexibility to work various schedules, including weekends and holidays, to meet resort needs.

• Excellent interpersonal and communication skills, capable of fostering a positive work environment.